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What does the 'Fifth Business' mean?

"...those roles which, being neither those of Hero or Heroine, Confidante or Villain, but which were nonetheless essential to bring about the Recognition or the denouement, were called the Fifth Business in drama..."

"...opera companies organised according to the old style; the player who acted these parts was often referred to as Fifth Business."

Tho. Overskou, Den Danske Skueplads
(From the Deptford Trilogy by Robertson Davies)

This quote goes some way towards answering a question we are often asked - why we are called 'The Fifth Business'? Our name reflects our market positioning - we seek to help our clients achieve their objectives, not to drive our own agenda.