Your privacy is important to us. If it wasn't, we would just use a generic template and not really think about what we are commiting to. We don't do it often, but there are places on our site that you can provide personal information. If you give us your personal information, we promise we will be responsible with it.
Last Updated: August 2018
Your privacy is important to Fifth Business. This privacy statement provides information about the personal information that Fifth Business collects, and the ways in which Fifth Business uses that personal information.
This website (www.fifthbusiness.com) is owned and operated by The Fifth Business (Scotland) Ltd. ("The Fifth Business", "us" or "we"), a company registered in Scotland no. 147414, having its registered offices at 9 Queen's Road, Aberdeen, AB15 4YL.
The Fifth Business is committed to protecting your privacy and maintaining the security of any personal information received from you. We intend to comply with our legal obligations under the UK Data Protection Act 2018 (the '2018 Act') and the EU General Data Protection Regulation ('GDPR') in respect of data privacy and security.
We will use your personal information for a number of purposes including:
The impact of this will depend on what information you withhold but the main impacts may be:
We use your personal information to update you about new products/services by post and email. We will only contact you with your consent.
You are entitled to withhold this consent and opt out from receiving such communications at any time by not giving your consent on the form (paper or web) that collects your details or telling us when you call. You can also update these options by adjusting your preferences, contacting us by email at firstname.lastname@example.org or by post to The Fifth Business, 9 Queen's Road, Aberdeen, AB15 4YL. We will always provide you with a way of opting out of receiving future marketing messages from us, each time we send them to you.
There are a number of grounds we process your data under.These are
If you are aged 18 or under, please get your parent/guardian's permission before you provide any personal information to The Fifth Business as this website is not aimed at under 18's.
We follow strict security procedures in the storage, use and disclosure of information which you have given us, to prevent unauthorised access to, and loss, misuse or alteration of your personal information in accordance with the UK data protection legislation. These include access control, firewalls and virus checking procedures.
Whilst we take steps to ensure the security of your information, there is a risk that any information transmitted over the Internet and stored on a computer may be intercepted or accessed by an unauthorised party. If you think that someone has accessed your information held by us without your permission or gained unauthorised access to your login details, you must notify us at email@example.com.
We also recommend that if you use a shared computer or a computer in a public place such as a library that you close your browser when you have finished your session.
Some information may be required for longer periods such as financial information for HMRC purposes, usually a maximum of 7 years.
The Fifth Business does not retain payment card information. It is keyed directly into the payment processor's system when provided.
We may retain anonymised information for analytical purposes.
Correcting your information
You are entitled to have your personal information updated to ensure it is up-to-date and accurate. This can be done by following the instructions below.
You have the right to withdraw your consent to any processing that is currently being performed under your consent e.g. marketing. This can be done by following the instructions below.
Obtaining a copy of your information
You are entitled to receive a copy of the personal information we hold about you.
Deleting your information
You can request that we delete personal information in certain circumstances. These will be specific to each case.
You are entitled to have us transfer to another controller the personal information that you have provided us with.
You can request a restriction on the processing of your data in some limited circumstances.Examples are concerns over data accuracy or we are no longer required to hold your data but you have requested its retention by us to aid you in a legal matter.
Right to object to processing
You are entitled to request that we stop processing your data for marketing purposes and in other limited circumstances such as asking us not to process your data by wholly automated means or not to analyse your information for targeted content etc. (also known as profiling).
You can action any of these rights by contacting us by email at firstname.lastname@example.org or by post to The Fifth Business, 9 Queen's Road, Aberdeen, AB15 4YL.
Right of complaint to the Regulator for Data Protection
The data protection laws in the UK are regulated and enforced by the Information Commissioner's Office (ICO). Each individual has the right to raise a concern/complaint to the ICO if they have any concerns about how their personal information and/or privacy is treated.
Links to third-party websites
Updates to this policy
We may update this policy at any time without notice. We will always update this Privacy Notice on our website, so please try to read it when you visit the website (the last updated' reference tells you when we last updated this Privacy Notice).
If you have any questions about privacy or wish to update your details or action any of your other data rights at any time, please contact us using email@example.com.
Contact The Fifth Business